Is Supademo legit? Who runs it, what its terms say and how it handles data

Who runs Supademo

Supademo is provided by Supademo, Inc., the company its terms of service name, and those terms were last updated July 23, 2026. Its About page says the company was founded in 2023. The sections below cover its SOC 2 Type II statement, AI policy and billing terms.

For the scam question, the documented facts are a named company, dated terms and published security statements.

What Supademo's terms say about billing and refunds

Paid subscriptions are billed in advance and renew automatically. Supademo's terms say it generally does not provide refunds, except as required by law or as specified in enterprise agreements.

Canceling ends access at the end of the billing cycle, and annual subscriptions cancel at renewal. The terms also let Supademo use a customer's name and logo in marketing, with a written opt-out honored within 5 business days. The price to start is $0 for the Free plan and $38 a month per creator, billed yearly, for Scale.

Supademo security, AI training and data location

Supademo's pricing FAQ states compliance with SOC 2 Type II data security standards. Its terms and AI policy say customer content is not used to train AI models, and the policy adds customer data and usage information. Its security help lists encryption, access controls and data backups, and says it has a data protection officer for GDPR compliance. This is not legal advice.

Public demos may be indexed by search engines based on your settings, per the terms. Supademo says an embedded demo cannot automatically inherit the host website's consent settings. The Chrome extension asks for the permission "Read and change all your data on all websites", which Supademo says lets it capture screenshots or HTML recordings of the websites you visit, with nothing shared publicly unless the creator shares a link.

Supademo's security help says customer data is stored in the United States, while its FAQ lists the United States and Frankfurt, so ask which region holds your workspace.

Support on each Supademo plan

Supademo's FAQ says Scale and Enterprise customers get a customer success team, while its grid lists dedicated support only on Enterprise and priority support from Business, so ask what support your plan includes.

The help center also lists live 30-minute sessions and a Quick Start Guide.

Who should pick another tool

Pick Navattic for a free HTML demo: its Starter plan is free for 1 seat and 1 demo, HTML or media. Supademo's Free plan holds five guided demos for one creator, and guided HTML demos start on Business. Read the Supademo review for fit by plan and is Supademo free for what Free allows.

The main limit to weigh is refunds, because the terms generally provide none. Supademo pricing lists every plan. A 14-day trial with no card lets a team check the product before any charge, and without a subscription the account drops back to Free.